Statement
- 6/24/02 NIST Open Meeting
Scope of Interviews - Key Points for Pending NIST Investigation
By Monica Gabrielle
Co-Chairperson, Skyscraper Safety Campaign
I would like to thank Dr. Jack Snell for making this meeting a reality,
Mat Heyman for his sleepless nights coordinating all the logistics,
and the 911 families and concerned citizens for their support by
coming today.
I am pleased
with the Proposed Plan put forth by NIST. It is broad and comprehensive.
The Plan demonstrates a true concern for finding the truth about
the collapse of the World Trade Center and the multitude of issues
related to the disaster.
However, regarding
the Scope of Interviews, I would like to recommend the following:
1) It is imperative
that the interviews for the NIST investigation into the collapse
of the World Trade Center, specifically Towers 1 & 2, be based
on a broad range of one-on-one, in-person, in-depth dialogue with
of a large sample of survivors, survivor families, families of the
victims, fire fighters, rescue workers, Port Authority employees,
building maintenance and anyone else that might be able to provide
insight into what was occurring inside the towers before, during
and after the time of the attacks on the morning of September 11th.
2) The information
from this sampling cannot be compiled by respondents simply completing
a questionnaire. The fact that over 9 months has elapsed and memory
has perhaps become vague dictates the need for in-person (face-to-face)
interviews. Dialogue between the interviewer and interviewee, done
by a trained professional, could help to jog the memory by the sequencing
of questions asked for each particular situation. The method and
sequencing of questioning can only be determined by conversations
with each interviewee.
3) The scope
should include the use of extensive research that has already been
completed by the New York Times, specifically their lengthy article
dated May 26, 2002, and USA Today. Each of these publications has
been collecting data since September 11th. Also critical is the
upcoming FDNY McKinsey report, which will provide insight into the
operations of the FDNY on September 11th. Important data can also
be culled from the complete set of 911 tapes, land line and cell
phone calls, messages left on answering machines and BlackBerry
e-mail devices. Transcripts and actual recordings of these calls
have also been made available to magazines and syndicated television
programs.
Our purpose
here today is to help get the much-awaited investigation underway.
We, the Skyscraper Safety Campaign, the families of the victims,
and the public have many questions that need to find answers. We
have also, in our questioning, been able to determine some of the
immediate steps that can be implemented in order to prevent future
tragedies and sorrow.
My husband,
Rich, worked for Aon Corporation on the 103rd floor of Tower 2.
At the time of the second attack, he was waiting for one of the
two working express elevators on the 78th floor sky lobby. He was
injured and unable to continue out to safety alone. He was alive
and waiting for rescue workers to reach him. This information I
obtained from a survivor who was with him at the time.
On the morning
of September 11th some victims, in their attempt to evacuate the
towers, encountered obstructed or non-existing stairwells, some
smoke and fire. Several found themselves locked in a conference
room that was apparently designed to be "safe". The doors
lock automatically. THEY DID NOT KNOW! Some went up to the roof
and found the doors locked. Apparently a security change. THEY DID
NOT KNOW! And many jumped to their deaths.
In my opinion, based on this anecdotal evidence, I disagree with
the conclusion in the BPAT Report that there were "rigorous
emergency exiting training programs of building tenants." How
could so many people have thought that they could go up to the roof
to get out or descend stairways only to find dead-ends?
Hopefully the
NIST investigation will uncover the facts and focus our attention
on finding answers to prevent future tragedies of this magnitude.
We are confident that the NIST investigation will get to the bottom
of this in a professional and scientific manner.
The anecdotal
vignettes tell us how utterly horrible it must have been inside
those death trap towers. These stories do not yet tell us WHY! These
stories do, however, allow us to make assumptions about corrective
actions and procedures that can be implemented immediately to create
as safe an environment as possible for all occupants of buildings
in this city and across the country.
I would like
to remind everyone that the individuals who died on September 11th,
were people, not numbers. They were husbands, wives, mothers, fathers,
sons and daughters. We grieve their loss and hope that their legacy
will lead to changes in skyscraper building regulations and requirements
that will create safe working and living environments.
In the aftermath
of September 11th, my daughter's company recently had its first
fire drill. The building has 37 floors. Thirty more than the fire
service can adequately reach with their aerial ladders. My daughter
works on the 10th floor. That's 3 floors out of reach.
The fire drill
consisted of gathering in the building's lobby area of each floor.
The building's management proceeded to explain where the fire alarms
were, which stairwell to use
A or B. They were informed that
there were 5 handicap chairs available for the entire building
a bit reminiscent of the Titanic. They were told not to use the
elevators in an emergency. They were told that they were responsible
for themselves and others.
This drill is
post September 11th! Where are the lessons learned?
At the World
Trade Center, Morgan Stanley lost few employees. WHY? Because their
head of security INSISTED on regularly scheduled full drills. He
insisted that everyone participate in these exercises. He insisted
that all employees learn what to do in an emergency until they could
do it blind-folded.
We need to address
this issue in the interviews. Survivors need to be asked about emergency
procedures. What they felt. Was it adequate? Do we need to have
more specific training of personnel put in charge of safely ushering
occupants out of buildings? What kind of training would best serve
the occupants? How often should re-training be done? How often should
drills take place? Should we continue to only "gather in a
lobby or central location"? Should full evacuation drills become
mandatory?
It is imperative
that OSHA be fully involved in this investigation as well. It is
a federal agency that is intimately involved with building emergency
and evacuation procedures. It is the government oversight agency
that regulates and monitors worker safety. It is responsible for
imposing fines and/or criminal charges when compliance is not met.
OSHA has received volumes of letters detailing complaints about
the events of September 11th. OSHA needs to enthusiastically join
the NIST investigation to determine how their regulations can be
better written and enforced to take into account extreme emergencies.
The complaints that were received by OSHA post September 11th need
to be submitted to NIST for their investigation. There can NEVER
AGAIN be any entity that is waived from compliance with any safety
and security regulations. There MUST be total evacuation drills
mandated by law. OSHA and all agencies need to think 'outside the
box'. The safety and security of people MUST come before economic
considerations in constructing and safe guarding buildings. We cannot
put a price on the preservation of life.
The data
obtained from people, from videotapes, and from phone calls
is critical to the investigation. Please
don't let this crucial
information slip through our fingers. We implore you
we do
not want a repeat of what happened to the WTC steel evidence.
Some will argue
that we do not need to make quick "knee jerk" changes
to our building codes. A few will even argue that no code changes
are needed at all!
What we need
is the boot end of a knee jerk reaction to expeditiously kick out
the despicable building code provisions that allow 10 story buildings
to be treated the same as 100 story buildings!
We need to ensure
that new high rise buildings are structures of quality, safety,
and security
not the same old bare minimum codes and structural
requirements. And we need to have it on the fast track!
We hope that
the NIST investigation will provide the answers to the multitude
of unresolved issues that remain in the wake of the recent FEMA
BPAT assessment.
We strongly
believe that the NIST investigation will provide an irrefutable,
solid foundation for making appropriate changes to building codes,
design practices, and emergency procedures. This will be a true
legacy for those who were lost on September 11th.
We support and
endorse NIST's proposed investigation plan, and as Professor Corbett
said earlier, this investigation should have commenced in September,
it is almost July. As for me, instead of making plans for my 29th
wedding anniversary on July 14th, I am here before you today to
urge you to commence a true, thorough investigation into the death
of Rich and the almost 3,000 other victims.
Let's get moving.
Thank you for
the opportunity to speak before NIST today.
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